Frequently Asked Question

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Identity verification (KYC)

Once traders successfully pass their challenges, the verification section in the dashboard will become available, allowing them to proceed with the KYC (Know Your Customer) process.  Alternatively Email [email protected] and request for verification once traders successfully pass their challenges. Verification can take up 72 hours    Documents Required for KYC Verification: 1. Proof of Identity : A valid government-issued identification …

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Refundable fee 

The challenge fee is refundable within the first pay out once you successfully pass all your phases. Successful trades will also receive an extra 20% of the challenge fee, in addition to the challenge fee, making it a total of 120% of the challenge fee.

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